About Us, Why Work With Us

Your Partner in Aerospace Quality & Continuous Improvement

Your Partner in Transformation with John Foster and TBSP

 

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“Life is about adding value to everything that you do.”​ - J.A. Foster

​At The Business Systems People, we don’t just improve processes; we align quality and continuous improvement with boardroom strategy. For aerospace leaders, this means turning compliance into a competitive advantage, audits into growth opportunities, and improvement into sustainable profitability. Our mission? To help you fly higher, faster, and safer than the competition.

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At The Business Systems People (TBSP), we’re not just quality and improvement consultants; we’re strategic partners for aerospace organisations who want to compete at the highest level. Founded by John A Foster, a Chartered Quality Professional with deep aerospace experience, TBSP combines technical rigour with strategic insight to help businesses turn compliance and efficiency into real competitive advantage.

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What We Do

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We help aerospace manufacturers, repair stations, and distributors align their quality, operations, and strategy so that improvement isn’t just a project, it’s a way of working. Our services include:

• Strategy Consulting – shaping roadmaps for quality, compliance, and performance that align with business goals.

• Operational Excellence – Lean, Six Sigma, and process optimisation to reduce waste and unlock capacity.

• Compliance Leadership – ensuring AS9100, AS9110, AS9120, ISO 9001, and aerospace regulatory requirements are not just met, but leveraged for growth.

• Capability Building – developing leaders and teams who can sustain continuous improvement and strategic change.

 

Why We’re Different

Most consultancies stop at fixing problems. We go further.
We work alongside your leadership team to connect quality, strategy, and culture into one integrated approach. Instead of treating audits and standards as tick-box exercises, we position them as enablers of performance, resilience, and long-term growth.

👉 Our belief: Quality and improvement should be more than operational tools; they should be strategic levers that decide who wins in aerospace.

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Our Values:

Precision – Because in aerospace, quality isn’t optional.

Performance – Every system we build drives measurable efficiency.

Progress – We help you continuously improve to stay competitive

 

Why Clients Choose Us:
Because we cut through complexity, deliver results you can measure, and make compliance feel less like a burden, and more like a business advantage.

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“We don’t just ‘install systems’. We solve problems, make compliance simple, and build improvements that stick.” - J.A. Foster

 

👉 Learn how we can help you meet your next big challenge.

📞 07970414537
📧 john@thebusinesssystemspeople.co.uk

 

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Mission Statement

At The Business Systems People, our mission is to help aerospace organisations unlock their full potential by embedding world-class quality, compliance, and continuous improvement into the heart of their strategy. We partner with leaders to cut through complexity, strengthen systems, and build cultures of precision and performance that deliver results where it matters most, in the air and on the ground.

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Vision Statement

Our vision is to be the trusted strategic partner for aerospace businesses worldwide, recognised for transforming quality from a box-ticking exercise into a true competitive edge. We see a future where flawless compliance, lean efficiency, and relentless improvement are not just aspirations, but the everyday standard across the industry

 

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​Quality Policy

At The Business Systems People, quality is the foundation of everything we do.

We are committed to helping aerospace organisations achieve precision, performance, and progress by delivering consultancy, training, and improvement solutions that meet and exceed client, regulatory, and industry requirements.

We achieve this by:

• Partnering with clients to design and implement robust, compliant, and practical business systems.

• Driving continuous improvement through Lean, Six Sigma, and innovative problem-solving approaches.

• Ensuring our own services are delivered with professionalism, integrity, and measurable impact.

• Embedding a culture of quality and accountability in every engagement, so that improvements are sustainable and strategic.

Our policy is to treat quality not as a requirement, but as a strategic advantage. By doing so, we enable our clients to not only pass audits but to achieve lasting operational excellence and leadership within the aerospace industry.

This policy is reviewed regularly to ensure it remains relevant, effective, and aligned with our mission to transform quality from compliance into competitive advantage.

John A Foster
Founder & Director
The Business Systems People

 

 

Exemplifying Excellence Through JOSCAR Accreditation​​

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The Business Systems People (TBSP) have been approved by the Joint Supply Chain Accreditation Register (JOSCAR)

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 At TBSP, we don’t just advise on quality and compliance, we embody it. As proud members of JOSCAR (Joint Supply Chain Accreditation Register), we're part of a trusted supplier network serving the aerospace, defence, and security industries.

 

What JOSCAR Means for Our Clients

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Instant Credibility

Inclusion on the JOSCAR register signifies a rigorous evaluation of our systems across quality, cybersecurity, environmental, health and safety (H&S), and financial integrity. Organisations like BAE Systems, Leonardo, Boeing, MOD, QinetiQ, and many others rely on this register to identify trusted partners.

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Faster, More Efficient Engagement
JOSCAR centralises supplier data, meaning less paperwork and faster vetting, so you can move swiftly from consultation to delivery (cutting pre-qualification redundancies)

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Proven Commitment to High Standards
Achieving and maintaining JOSCAR accreditation demonstrates our dedication to continual improvement and operational excellence, validated by a respected third-party governance framework

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Trusted Across Verticals
JOSCAR accreditation isn’t limited to one sector; it’s recognised across a spectrum of high-stakes industries, from aerospace to homeland security. That means our clients benefit from consistent reliability, regardless of their context.

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Our Promise to You

As a JOSCAR-accredited consultancy, we bring:

• Reliability you can count on: Our accreditation serves as proof of our operational maturity and governance excellence.

• Speed and simplicity: You won’t get bogged down in supplier vetting; we’re already pre-approved.

• High-touch quality: We live by the standards we advise you to meet.

 

Let us help you achieve your goals with clarity, integrity, and efficiency.

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Regulatory and Compliance Standards Experience

We have experience with the following standards:

• ISO 9001 - Quality management systems

• AS 9100 - QMS for quality assurance in design, development, production, installation, and servicing

• AS 9110 - QMS for maintenance, repair and overhaul of aerospace/defence parts

• AS9120 - QMS for Aerospace Requirements for Stockist Distributors

• CAA Part 145 - Approved Maintenance Organisation

• EASA Part 145 – Approved Maintenance Organisations

• CAAC Part 145 - Chinese Approved Maintenance Organisations

• CAA Part 21 Subpart G - Production Organisation Approval

• EASA Part 21 Subpart G - Production Organisation Approval

• Rolls-Royce SABRe

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​We implement Lean Continuous Improvement, run Kaizen Events and take Managers on Gemba walks

 

We also trained people in:

• Human Factors

• 8D Reporting

• Root Cause Analysis

• Built-in Quality

• FOD (Foreign Object Debris/Damage)

• Counterfeit Parts Prevention

• Continuous Improvement

• 5S

• Internal Auditing

• FMEA (Failure Mode and Effects Analysis)

• ESD (Electrostatic Discharge)

• A3 Reporting

• Train the Trainer

 

Memberships

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​​​​We are members of the following:

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