About Us

The Business Systems People was founded in 2020 by John A Foster who has over 20 years of experience and knowledge gained from working at some of the leading UK companies including Rolls Royce, Marconi, Caterpillar, Dunlop, Goodrich, UTC, Exova, Meggitt. He has worked in various industries including aerospace, marine, laboratory testing, education, property, motorsport and logistics.

Vision Statement

To help businesses achieve excellence in the day to day operation of their business


Mission Statement

We help companies achieve excellence by creating and implementing bespoke business management systems and continuous improvement to increase the efficiency and effectiveness of their processes and delight their customers.



  • Customer Focused

  • Integrity

  • Quality

  • Innovation

  • Accountable



​​Supplier Approved List

The Business Systems People have been approved by the Joint Supply Chain Accreditation Register (JOSCAR) which enables companies in the Aerospace, Defence, Security & Space sectors to identify qualified suppliers. This approval is valued by some of the largest organisations in the defence community and indicates that we have demonstrated commitment and appropriate credentials.

As Chartered Quality Professionals and members of the Chartered Quality Institute, Auditors, Lean Practitioners and Six Sigma, we have experience with the following standards:

  • ISO 9001 - Quality management systems

  • AS 9100 - QMS for quality assurance in design, development, production, installation, and servicing

  • AS 9110 - QMS for maintenance, repair and overhaul of aerospace/defence parts

  • ISO 14001 - Environmental management systems

  • ISO 50001 - Energy Management Systems

  • ISO 17025 - General requirements for the competence of testing and calibration laboratories

  • EASA Part 145 – Approved Maintenance Organisations (Trilateral agreement)

  • CAAC Part 145 - Chinese Approved Maintenance Organisations

  • EASA Part 21 Subpart G - Production Organisation Approval

  • Rolls Royce SABRe


We implement Lean Continuous Improvement, run Kaizen Events and take Managers on Gemba walks



We also trained people in:

  • Human Factors

  • 8D Reporting

  • Root Cause Analysis

  • Built-in Quality

  • FOD (Foreign Object Debris/Damage)

  • 5S

  • Internal Auditing

  • FMEA (Failure Mode Effect Analysis)

  • ESD (Electro Static Discharge)

  • A3 Reporting
  • Train the Trainer




​​​​We are members of the following:


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