top of page

About Us

A Client-Centered Journey with John Foster

Founded in 2020 by John A. Foster, The Business Systems People (TBSP) was born out of a deep desire to empower SMEs to not only compete with larger organisations but also achieve sustained growth, ensuring they don't become mere statistics of business failures.






Meet John Foster, Your Chartered Quality Professional

Allow us to introduce John Foster, a Chartered Quality Professional who thrives on delivering tangible results with you in mind. With a robust foundation in quality management and an unwavering focus on lean and total quality practices, John's illustrious career has left an indelible mark across various industries.

Throughout his journey, John has been the driving force behind entrepreneurs and enterprises, propelling their growth by enhancing profitability and efficiency. His expertise spans a wide array of sectors, including aerospace, manufacturing, laboratories, education, motor racing, property investment, and letting agencies. Universally acknowledged for his comprehensive mastery and unparalleled work ethic, John is your trusted consultant and coach, sought after for his ability to guide organizations toward their objectives.

A Dynamic Approach with a Flair for Storytelling

What sets John apart is his dynamic approach, seamlessly blending approachability with the art of storytelling. He's not just a coach; he's a catalyst for your professional growth. John firmly believes in lifelong learning, constantly expanding his knowledge to better serve you. As one satisfied client succinctly puts it: "John from TBSP is a global authority on simplifying Quality and Continuous Improvement systems, guaranteeing efficiency, fun, and profitability."

Project Management Excellence and Personal Leadership

John excels under pressure, consistently delivering outcomes that surpass expectations. He possesses a remarkable ability to identify root causes without resorting to the blame game, prioritizing process improvement over individual accountability. This approach has proven transformative, nurturing both personal development and business advancement.

Impactful Testimonials and Approachable Personality

John's influence shines through countless testimonials. One entrepreneur credits John with introducing structure and consistency into their operations, resulting in substantial growth while reducing their workload. Another applauds his talent for crafting practical systems that empower entrepreneurs to focus on strategic tasks. His reputation as a genuine systems and processes virtuoso spans industries, reaffirming his commitment to guiding others on their unique journeys.

Beyond his professional accomplishments, John is renowned for his approachable personality and sense of humour. Colleagues and clients alike admire his accessibility and willingness to provide guidance, no matter how busy his schedule. With a multifaceted background encompassing quality control, systemization, change management, and training, John is a versatile professional you can trust when challenges arise.

John Foster's Transformational Legacy

John Foster's legacy is all about transformation. His steadfast commitment to efficient quality and continuous improvement systems has redefined the playbook for businesses, enabling them to thrive in today's competitive landscape. As a dynamic leader, coach, and innovator, John continues to be a driving force for excellence, delivering results in every venture he undertakes.

At TBSP, it's not just about our journey; it's about your journey, with John Foster as your dedicated guide.

Here are what some of our clients have to say

John has been a terrific help to me over the past year! Not only has he coached me through putting systems and procedures in place for my staff but he's taken the time to get to know my businesses and offer relevant suggestions that will allow us to scale and push forward into a truly global company. Thanks to John and his wealth of knowledge and experience, we are excited to move forward knowing we have robust systems in place. I'd highly recommend John!

Janice Minihan Director at Property Deal Store, Phixius Property Training and  Minihan Group


John has exceptional insight, business acumen and professional experience to provide a fantastic platform to businesses and clients alike. I would highly recommend him to assist any large or small SME to build systems that increase efficiency and effectiveness creating greater value.


Errol Givans, BSI (British Standard Institute) Client Manager




John has the skillset and knowledge to spearhead business workflow and streamlines processes, which yield consistent result. His approach to every issue is warming and manages to highlight certain deficiencies or faults without pointing out errors to individuals. His methodology is not only rejuvenating for a business but also positive for morale.

Arman Kizir Co-founder of Lumafilm



John has really helped put the vital systems in place in my business. He knows his stuff inside and out. He has worked with some global companies and has helped bring that level of expertise to my business. He is friendly and professional to get on with and helps bring people on board with implementing the new system so they can understand the reasons why we needed the new system and how it is going to make their jobs easier in the long run.

Paul Bramley, British Polygraph Testing




BOOK A CALL TODAY            



Mission Statement

Making quality and process improvements simple



  • Customer Focused

  • Integrity

  • Quality

  • Innovation

  • Accountable




We are Supplier Approved

The Business Systems People have been approved by the Joint Supply Chain Accreditation Register (JOSCAR) which enables companies in the Aerospace, Defence, Security & Space sectors to identify qualified suppliers. This approval is valued by some of the largest organisations in the defence community and indicates that we have demonstrated commitment and appropriate credentials.



As Chartered Quality Professionals and members of the Chartered Quality Institute, Auditors, Lean Practitioners and Six Sigma, we have experience with the following standards:

  • ISO 9001 - Quality management systems

  • AS 9100 - QMS for quality assurance in design, development, production, installation, and servicing

  • AS 9110 - QMS for maintenance, repair and overhaul of aerospace/defence parts

  • ISO 14001 - Environmental Management systems

  • ISO 50001 - Energy Management Systems

  • ISO 17025 - General requirements for the competence of testing and calibration laboratories

  • ISO 15189 - Medical laboratories — Requirements for quality and competence

  • EASA Part 145 – Approved Maintenance Organisations (Trilateral agreement)

  • CAAC Part 145 - Chinese Approved Maintenance Organisations

  • EASA Part 21 Subpart G - Production Organisation Approval

  • Rolls Royce SABRe


We implement Lean Continuous Improvement, run Kaizen Events and take Managers on Gemba walks



We also trained people in:

  • Human Factors

  • 8D Reporting

  • Root Cause Analysis

  • Built-in Quality

  • FOD (Foreign Object Debris/Damage)

  • Continuous Improvement

  • 5S

  • Internal Auditing

  • FMEA (Failure Mode Effect Analysis)

  • ESD (Electro Static Discharge)

  • A3 Reporting
  • Train the Trainer




​​​​We are members of the following:


We are members of the CQI
We are an Approved JOSCAR Supplier
Company Logos of Organisations that we have been involved with
John Foster - The Business Systems People.
Minihan Company Logo
BSI Company Logo
Luma Film Company Logo
BPT Company Logo
We are an Approved JOSCAR Supplier
bottom of page