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About Us

The Business Systems People was founded in 2020 by John A. Foster as he wanted to help SMEs compete against bigger organisations and grow their business in a sustained manner so that they did not become another statistic of a failed business. 

John has over 20 years of experience and knowledge gained from working at some of the leading UK companies where business management systems are critical to their success and for their customers. The companies that John has worked with include Rolls Royce, Marconi, Caterpillar, Dunlop, Goodrich, UTC, Exova, and Meggitt.


Meet John Foster, the Chartered Quality Professional who thrives on delivering impactful results. With a rock-solid foundation in quality management and a razor-sharp focus on lean and total quality practices, John's career has left an indelible mark across industries.

In his journey of dedicated service, John has been the driving force behind entrepreneurs and enterprises, supercharging their growth by improving profits and efficiency. His expertise spans diverse sectors, from aerospace to manufacturing, laboratories to education, motor racing to property investment, and letting agencies. Universally acknowledged for his holistic mastery and unmatched work ethic, John is the go-to consultant and coach, sought after for his ability to steer organisations toward their goals.

What sets John apart is his dynamic approach, blending approachability with a flair for storytelling. He's not just a coach; he's a catalyst for professional growth. With an unwavering belief in lifelong learning, he continually expands his knowledge to serve clients better. One satisfied client sums it up: "John from the TBSP is a global authority on simplifying Quality and Continuous Improvement systems, guaranteeing efficiency, fun, and profitability."

An ace in project management and personnel leadership, John excels under pressure, delivering outcomes that exceed expectations. He possesses an uncanny ability to pinpoint root causes without the blame game, focusing on process improvement over individual accountability. This approach has proved a game-changer, nurturing both personal development and business advancement.

John's influence shines through countless testimonials. One entrepreneur credits John with bringing structure and consistency to their operations, propelling significant growth while reducing the workload. Another lauds his knack for crafting practical systems that empower entrepreneurs to concentrate on strategic tasks. His reputation as a bona fide systems and processes virtuoso extends across sectors, reaffirming his dedication to guiding others on their journey.

Beyond his professional feats, John's amiable personality and sense of humour are legendary. Colleagues and clients alike admire his accessibility and willingness to offer guidance, no matter how packed his schedule. With a multifaceted background covering quality control, systemisation, change management, and training, John is the versatile professional you want when challenges arise.

John Foster's legacy is all about transformation. His unwavering commitment to efficient quality and continuous improvement systems has rewritten the playbook for businesses, enabling them to thrive in today's cutthroat landscape. As a dynamic leader, coach, and innovator, John continues to be a driving force for excellence, delivering results in every venture he undertakes.

Here are what some of our clients have to say

John has been a terrific help to me over the past year! Not only has he coached me through putting systems and procedures in place for my staff but he's taken the time to get to know my businesses and offer relevant suggestions that will allow us to scale and push forward into a truly global company. Thanks to John and his wealth of knowledge and experience, we are excited to move forward knowing we have robust systems in place. I'd highly recommend John!

Janice Minihan Director at Property Deal Store, Phixius Property Training and  Minihan Group


John has exceptional insight, business acumen and professional experience to provide a fantastic platform to businesses and clients alike. I would highly recommend him to assist any large or small SME to build systems that increase efficiency and effectiveness creating greater value.


Errol Givans, BSI (British Standard Institute) Client Manager




John has the skillset and knowledge to spearhead business workflow and streamlines processes, which yield consistent result. His approach to every issue is warming and manages to highlight certain deficiencies or faults without pointing out errors to individuals. His methodology is not only rejuvenating for a business but also positive for morale.

Arman Kizir Co-founder of Lumafilm



John has really helped put the vital systems in place in my business. He knows his stuff inside and out. He has worked with some global companies and has helped bring that level of expertise to my business. He is friendly and professional to get on with and helps bring people on board with implementing the new system so they can understand the reasons why we needed the new system and how it is going to make their jobs easier in the long run.

Paul Bramley, British Polygraph Testing




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Mission Statement

Making quality and process improvements simple



  • Customer Focused

  • Integrity

  • Quality

  • Innovation

  • Accountable




We are Supplier Approved

The Business Systems People have been approved by the Joint Supply Chain Accreditation Register (JOSCAR) which enables companies in the Aerospace, Defence, Security & Space sectors to identify qualified suppliers. This approval is valued by some of the largest organisations in the defence community and indicates that we have demonstrated commitment and appropriate credentials.



As Chartered Quality Professionals and members of the Chartered Quality Institute, Auditors, Lean Practitioners and Six Sigma, we have experience with the following standards:

  • ISO 9001 - Quality management systems

  • AS 9100 - QMS for quality assurance in design, development, production, installation, and servicing

  • AS 9110 - QMS for maintenance, repair and overhaul of aerospace/defence parts

  • ISO 14001 - Environmental Management systems

  • ISO 50001 - Energy Management Systems

  • ISO 17025 - General requirements for the competence of testing and calibration laboratories

  • ISO 15189 - Medical laboratories — Requirements for quality and competence

  • EASA Part 145 – Approved Maintenance Organisations (Trilateral agreement)

  • CAAC Part 145 - Chinese Approved Maintenance Organisations

  • EASA Part 21 Subpart G - Production Organisation Approval

  • Rolls Royce SABRe


We implement Lean Continuous Improvement, run Kaizen Events and take Managers on Gemba walks



We also trained people in:

  • Human Factors

  • 8D Reporting

  • Root Cause Analysis

  • Built-in Quality

  • FOD (Foreign Object Debris/Damage)

  • Continuous Improvement

  • 5S

  • Internal Auditing

  • FMEA (Failure Mode Effect Analysis)

  • ESD (Electro Static Discharge)

  • A3 Reporting
  • Train the Trainer




​​​​We are members of the following:


We are members of the CQI
We are an Approved JOSCAR Supplier
Company Logos of Organisations that we have been involved with
John Foster - The Business Systems People.
Minihan Company Logo
BSI Company Logo
Luma Film Company Logo
BPT Company Logo
We are an Approved JOSCAR Supplier
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