About Us, Why Work With Us

Your Partner in Aerospace Quality & Continuous Improvement

Your Partner in Transformation with John Foster and TBSP

 

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“Life is about adding value to everything that you do.”​ - J.A. Foster

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Who We Are

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The Business Systems People is a specialist consultancy focused on aerospace quality, compliance, and continuous improvement.

We are practitioners first, not slide-deck consultants.

Our work is grounded in real aerospace environments, real audits, real failures, and real improvement.

The Business Systems People was founded on a simple belief:

If the system works, people don’t have to compensate.

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Our Philosophy

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We believe:

• Systems should support people, not trap them

• Audits should confirm capability, not expose panic

• Problems are data, not personal failure

• Flow reveals truth faster than reports

• Leadership behaviour defines quality culture

We don’t chase perfection.
We build robust, resilient systems that improve over time.

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Experience

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We bring decades of hands-on experience across:

• AS9100 / AS9110 / AS9120

• Part 21 & Part 145 environments

• Manufacturing, MRO, and supply chains

• Audits, investigations, and recovery situations

We know where organisations really struggle, calibration, training, documentation, nonconformance, flow, and leadership behaviour, because we’ve seen it repeatedly.

 

Why Clients Choose Us

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• We simplify without dumbing down

• We fix causes, not symptoms

• We work with your people, not around them

• We leave you stronger than we found you

We design systems that:

• Support the work, not slow it down

• Make problems visible early

• Enable learning instead of blame

• Give leaders real control without micromanagement

We don’t install templates. We build capability.

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Most consultancies stop at fixing problems. We go further.
We work alongside your leadership team to connect quality, strategy, and culture into one integrated approach. Instead of treating audits and standards as tick-box exercises, we position them as enablers of performance, resilience, and long-term growth through our Q3-Flow™ system.

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Our Values:

• Integrity over convenience
  We do the right thing, even when it’s uncomfortable, unpopular or costs revenue.
   

• Systems before heroics
  If success relies on individuals saving the day, the system has failed.

 

• Respect for people's reality
  We value people, facts, data and real work, not assumptions or theatre.

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• Learning beats blame
  Problems are signals. Blame stops learning; learning prevents recurrence.

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• Simplicity with discipline
  Simple systems, rigorously applied, not complexity disguised as control.

 

Why Clients Choose Us:
Because we cut through complexity, deliver results you can measure, and make compliance feel less like a burden, and more like a business advantage.

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“We don’t just ‘install systems’. We solve problems, make compliance simple, and build improvements that stick.” - J.A. Foster

 

👉 Learn how we can help you meet your next big challenge.

📞 07970414537
📧 john@thebusinesssystemspeople.co.uk

 

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Mission Statement

We help aerospace leaders build simple, robust business systems that link quality, flow, and leadership so performance improves and compliance takes care of itself.

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Vision Statement

To make aerospace organisations calm, capable, and confident by replacing firefighting with systems that work.

 

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​Quality Policy

We believe quality is a leadership responsibility and a strategic advantage, not a compliance exercise.

Our commitment is to design and embed management systems that prevent problems, protect flow, and enable organisations to perform with confidence in highly regulated environments.

We do not deliver “audit-ready paperwork”. We build systems that work in reality, not just during inspections.

We hold ourselves and our clients accountable for addressing root causes, reducing waste, and continually improving how work flows through their business.

Through disciplined thinking, respect for people, and evidence-based improvement, we help organisations reduce risk, strengthen performance, and build quality that endures

 

John A Foster

Founder & Director

The Business Systems People

 

 

Exemplifying Excellence Through JOSCAR Accreditation​​

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The Business Systems People (TBSP) have been approved by the Joint Supply Chain Accreditation Register (JOSCAR)

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 At TBSP, we don’t just advise on quality and compliance, we embody it. As proud members of JOSCAR (Joint Supply Chain Accreditation Register), we're part of a trusted supplier network serving the aerospace, defence, and security industries.

 

What JOSCAR Means for Our Clients

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Instant Credibility

Inclusion on the JOSCAR register signifies a rigorous evaluation of our systems across quality, cybersecurity, environmental, health and safety (H&S), and financial integrity. Organisations like BAE Systems, Leonardo, Boeing, MOD, QinetiQ, and many others rely on this register to identify trusted partners.

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Faster, More Efficient Engagement
JOSCAR centralises supplier data, meaning less paperwork and faster vetting, so you can move swiftly from consultation to delivery (cutting pre-qualification redundancies)

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Proven Commitment to High Standards
Achieving and maintaining JOSCAR accreditation demonstrates our dedication to continual improvement and operational excellence, validated by a respected third-party governance framework

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Trusted Across Verticals
JOSCAR accreditation isn’t limited to one sector; it’s recognised across a spectrum of high-stakes industries, from aerospace to homeland security. That means our clients benefit from consistent reliability, regardless of their context.

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Our Promise to You

As a JOSCAR-accredited consultancy, we bring:

• Reliability you can count on: Our accreditation serves as proof of our operational maturity and governance excellence.

• Speed and simplicity: You won’t get bogged down in supplier vetting; we’re already pre-approved.

• High-touch quality: We live by the standards we advise you to meet.

 

Let us help you achieve your goals with clarity, integrity, and efficiency.

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Regulatory and Compliance Standards Experience

We have experience with the following standards:

• ISO 9001 - Quality management systems

• AS 9100 - QMS for quality assurance in design, development, production, installation, and servicing

• AS 9110 - QMS for maintenance, repair and overhaul of aerospace/defence parts

• AS9120 - QMS for Aerospace Requirements for Stockist Distributors

• CAA Part 145 - Approved Maintenance Organisation

• EASA Part 145 – Approved Maintenance Organisations

• CAAC Part 145 - Chinese Approved Maintenance Organisations

• CAA Part 21 Subpart G - Production Organisation Approval

• EASA Part 21 Subpart G - Production Organisation Approval

• Rolls-Royce SABRe

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Memberships

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​​​​We are members of the following:

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