In order to make improvements to your business there are a few things that you can do that can make a big difference, these are as follows:
1. Take at least an hour each day to do the things that matter most, this is about working on your business and not in your business as it is too easy to get involved in the day to day running of the business and not think about strategy
2. Go on a Gemba walk and look at your processes and systems, talk to your employees and get feedback, look at the performance and financial data, look at your customer feedback/complaints. Use these as a guide to decide which problems, issues or opportunities you need to take action on
3. Create a culture of continuous improvement to make improvements to your processes, systems and your service/products. Remove waste and bottlenecks from your business Discuss ways to innovate and achieve better results with your team
4. Look at ways that you can train, develop and motivate your team as they are the backbone of your business
5. Determine the way in which you will create, format and store your systems documents so that they are consistent and easily accessed by your team
If you need help to make improvements to your business get in touch now and book an appointment