Helping SMEs to create their business manuals, document their processes and optimise and streamline their business operations to be more competitive and encourage growth

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Call now 07970414537 to book an initial call where we will discuss your business and answer your questions

When you use our service here is what happens

1. Initial call - We discuss your business and see if we can help you and if you are a fit we arrange for a site visit

2. Initial onsite consultation - Look at your business and see what your vision is and agree on a bespoke plan for your business in order to help you achieve your outcomes

3. Implementation -  We help implement a business management system and continuous improvement into your business

4. Support - We understand that once on your own it can seem overwhelming so we give you continual support for 3 months after completion of the plan so you are not left alone

For examples of some of the tools that we use that you can apply right now to your business download our free Ebook "7 Actions For  A Successful Business" Click on the book now

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Customer satisfaction is the key to a successful thriving business

Increasing customer retention by 5% can increase your profits by up to 95% according to research done by Frederick Reichheld of Bain & Company.

(Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing).

The easier it is for customers to do business with you, the happier they will be. They'll be more loyal, recommend you, and advocate for you. We know how hard this seems as the customer is always looking for a deal/cost reduction, however, we know this can be achieved by working with you to reduce your operating costs, reduce lost time in your processes, improve your customer satisfaction and customer retention. Take out business waste in your processes (Transportation, Inventory, Motion, Waiting, Over producing, Over-processing, Defects) to improve your processes. Improve your consistency through standardisation, reduce firefighting to be able to work on your business, improve the quality of your product or service, improve the relationship with your suppliers, train your staff in order to create a team of problem-solvers and help you to create a solid business structure.

 

 

Schedule a free consultation call                    07970414537


Why choose us?

  • We are hands-on and become part of your team

  • Business management systems and quality experts
  • A one-stop service to improve your processes

  • Chartered Quality Professional and Members of the Chartered Quality Institute

  • Over 20 years experience in business management systems for leading companies

  •  Joint Supply Chain Accreditation Register (JOSCAR) approved.

  • Lean Manufacturing Practitioner

  • Six Sigma

  • Lead auditor

  • Trainers

 

 

Our Framework

 

 

 

 

 

 

 

 

 

 

 

 

 

Schedule a free consultation call today.                07970414537

 


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