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Quality & Continuous Improvement, Business Management Consultant

Losing £28,000 per year?

Our systems improvement services can help you save time, money, and improve customer satisfaction.

A study by The Access Group found that 48% of UK employees are wasting 3 hours or more every day due to inefficient systems.

That's costing the average UK business at least £28,000 per year.

Here are some additional facts:

  • According to a study by McKinsey & Company, inefficient processes cost the global economy $1.5 trillion per year.

  • The average employee spends 20% of their workweek on unproductive activities.

  • Businesses that implement continuous improvement programs can see a 10-20% improvement in productivity.


Ready to Turn a Corner?

Here's What We Bring to the Table:

💥 Elevate Customer Experience

💼 Streamline Workflow

📉 Cut Costs and Remove Process Problems

🚀 Ignite Continuous Improvement

🌟 Supercharge Product/Service Quality

🧠 Master Human Factors, Train the Trainer, Root Cause Analysis, and more!

🏆 Obtain Prestigious ISO/Aerospace Certifications for Your QMS


Our Valued Clients

At The Business Systems People, our unwavering commitment is to serve you, our esteemed clients. We proudly partner with a diverse range of businesses, spanning the spectrum from large corporations to small and medium-sized enterprises (SMEs). Our singular mission is to empower your organisation to reach new heights of efficiency and effectiveness through strategic methodologies, a focus on quality, and a dedication to continuous improvement.

Our collaboration with you is guided by a shared vision: to position your organisation for not only immediate success but also long-term growth and a more resilient bottom line. Your objectives become our objectives, and together, we chart a path towards excellence tailored to your unique needs and aspirations.



Our Client-Centric Expertise

With over two decades of dedicated experience in the realm of Quality and Continuous Improvement, our focus remains steadfastly on you, our valued clients. We have had the privilege of partnering with a diverse spectrum of businesses, ranging from large corporations to small and medium-sized enterprises (SMEs). Our extensive journey in this field has been marked by one unwavering commitment: serving your unique needs and ambitions with expertise and dedication.


The following is just a small sample of who we have been involved with:   

Company Logos whom we have been involved with

Use the button below to book a no obligation initial free call where we will discuss your business and answer your questions

We'll work with you to understand your specific needs and goals, and we'll develop a customised plan to help you achieve them.

Ready to Turbocharge Your Business? Here's Our 5-Step Game Plan:

Our 5-step process is free to start and includes:

  1. An initial free no-obligation call/visit

  2. A customised plan for your organisation

  3. 50% of the agreed fee paid upfront

  4. Execution of the plan to your satisfaction before you pay the remainder of the fee

  5. 2 extra months of free ongoing support

Contact us today to learn more about how we can help you improve your business

𝐈 𝐢𝐧𝐯𝐢𝐭𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 us now - Use the buttons on this page!

For examples of some of the tools that we use that you can apply right now to your business download our free Ebook "7 Actions For  A Successful Business" Click on the book now

7 Actions For A Successful Business EBook Cover.

Use this tool to Diagnose the well-being of your company and see where you need to improve. Click on the diagram now

Company Diagnostic Tool Example.

Corporate Clients

We place your needs and objectives at the forefront of our services. As your trusted partners, we offer a range of client-centred solutions to empower your organisation.

  • Lead Auditors: As seasoned lead auditors for ISO 9001, AS9100, and AS9110, we excel in conducting both internal and external audits, ensuring that your Quality Management System (QMS) aligns seamlessly with the relevant standards. Our audits are geared towards enhancing your compliance and facilitating continual improvement.

  • Lean Practitioners: Embracing Lean principles, we specialize in collaborating with you to implement Continuous Improvement (CI) projects aimed at optimising your efficiency and effectiveness. Your success is our mission, and we're dedicated to helping you streamline operations.

  • Training: Knowledge is the cornerstone of progress. Our comprehensive training programs cover a diverse range of quality management topics, including root cause analysis, human factors, and problem-solving. We empower your team with the skills and insights needed for success in today's dynamic business landscape.

  • Coaching: Elevating leadership capabilities is vital to your organisation's growth. Our coaching services are tailored to your leadership team's unique needs, fostering personal and professional development to drive your organisation towards excellence.

  • Teamwork: We adapt to your requirements, seamlessly integrating into your team or providing independent advisory services. Together, we navigate the path to achieving your goals, leveraging our expertise to support your vision.

  • Your objectives are our compass. With our client-focused approach, we are here to elevate your organisation's performance and success, side by side.

Medium Enterprises

Within your business, we are dedicated to meeting your specific needs as our valued client. Whether you're seeking ISO 9001, AS9100, or AS9110 certification, we are here to assist you in achieving and enhancing your certification in these critical quality management standards.

Our commitment to you extends beyond certification, as we understand the importance of aligning your business manuals with the applicable standards. We offer tailored solutions to create or update your business manuals, ensuring full compliance.

In your pursuit of operational excellence, documenting processes is pivotal. Our team is ready to collaborate with you to document your processes comprehensively, enhancing efficiency and traceability within your organisation.

Knowledge is empowerment, and we empower you through our comprehensive training programs. Our expert trainers cover various quality management topics, such as problem-solving, continuous improvement, and root-cause analysis, to equip you and your team with the necessary skills for success.

Continuous improvement is at the heart of what we do. Together, we can embark on continuous improvement projects that enhance efficiency and effectiveness, contributing to your long-term success. Your goals are our goals, and we are here to support you every step of the way.

Small Enterprises

Our focus is squarely on your success and satisfaction. We offer a range of services designed to empower you and your organisation:

  • Tailored Business Manuals: Crafting or revising your business manuals is a key step towards compliance with relevant standards. We collaborate closely with you to create or update your manuals, ensuring they align seamlessly with your unique requirements and the standards that matter to you.

  • Efficient Process Documentation: The foundation of efficiency and traceability lies in well-documented processes. We're here to assist you in documenting your processes comprehensively, providing clarity and a roadmap for improvement.

  • Problem-Solving Mastery: Identifying and solving problems effectively is pivotal for enhancing quality and efficiency. Our problem-solving training equips your team with the skills and techniques needed to tackle challenges head-on, fostering continuous improvement.

  • Cost of Poor Quality Insights: Understanding the true cost of poor quality is a valuable asset. We'll work with you to analyse and quantify these costs, pinpointing areas where improvements can be made to bolster your processes and outcomes.

  • Optimisation and Streamlining for Growth: Staying competitive and fostering growth are top priorities. Our expertise is at your disposal as we collaborate to optimise and streamline your business operations. Together, we pave the way for increased competitiveness and sustainable growth.

  • Your objectives are our driving force. At The Business Systems People, we're dedicated to tailoring our services to meet your specific needs and goals, ensuring that every step we take together contributes to your long-term success.








Why choose us?

  • Over 20 years of experience: We have over 20 years of experience in quality management, Lead Auditing, Lean Practitioner and delivering Training. We have worked with leading organisations as well as SMEs across various industries, from aerospace to property development.

  • Chartered Quality Professional: We are Chartered Quality Professionals, which means we are committed to delivering high standards of quality. We believe in delivering quality rather than quantity, which is why we strive to deliver our services right the first time, reducing delays.

  • Hands-on: We are hands-on consultants who believe in rolling up our sleeves and getting stuck in to help you. We won't just point out what needs doing, we will work with you to implement the solutions that are right for your business.

Here are some of the benefits of choosing us:

  • We will help you improve your quality, efficiency, and profitability.

  • We will help you reduce costs and waste.

  • We will help you improve your customer satisfaction.

  • We will help you comply with the regulations.

  • We will help you achieve your business goals.

Contact us today to learn more about how we can help you.


The Framework that we use to help your business

Our Framework for Quality & Continuous Improvement.
Shortlisted for a Chamber of Commerce Award
We are a JOSCAR Approved Supplier
We are a Member of the CQI

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